William Shafer

326 Oregon Trail

     Harpers Ferry, WV 25425

         Phone: 703-899-6788

          Email: williamshafer09@yahoo.com

 

 

 

Professional Experience

 

Hewlett Packard Enterprises

Solution Architect - Network Automation Specialist (2014-2016)

Technical Consultant (2007-2014) – Enterprise Network Management

April 2007 - present (40-50hrs per week)

 

· Network and systems engineer providing technical consulting for enterprise network systems solutions and related network device configuration management software.

Presently, I am designing and implementing network security policy utilizing DISA/STIGs and compliance remediation along with network support for multiple vendor products within the DOE's  LAN/WAN infrastructure including Cisco Nexus, 3850, Avaya, Arista, 7206vxr switches and routers.

I also propose hardware, software and network configuration solutions directly to HPE account consultants/partners and enterprise services contractors assigned to multiple customer sites

· Provide IT consulting for commercial network management software infrastructure to include the following software applications: Advanced Network Node Manager, including integrations with business service modules, HP Network Automation, BMC Network Automation, Infoblox NetMRI, NPS Performance Metrics, Quality Assurance SPI, Netflow Traffic monitoring solutions and other network applications under customer management projects for multiple operating systems.

Provide DISA security assurance policy compliance using automation for Cisco IOS, IOS-XE 3850 campus switches, NXOS Nexus 7010 data center switches under Linux Redhat, Windows Server 2008 and VMware. .

 

 

 

RS Information Systems Inc

US Air Force 789^th Comm Squadron for Air Force One

*Principal Sr Network Engineer/Project Manager (primary SME engineer serving for Cisco Technologies)

( previously CCNP/CCNA certified for 7 continuousYears)

June 2002 - April 2007 (40-50hrs per week)

 

 

·         Sr. Network Engineer and Project Manager contracted to the Air Force One executive command network systems technical teams providing complex C4ISR WAN/LAN networking projects for Air Force One aircraft and executive airlift command. The projects consisted of secure VOIP and data integrations for Air Force NOC’s /LAN/WAN network infrastructure and networked aircraft systems

·         Primary duties were to perform hands-on engineering development under the 789^th AF Sam fleet lab for design, test, consideration and implementation of detailed, multiple networked systems .  Propose designs directly to military officers for approval.

·               Provided test lab systems network diagrams and documentation/configurations along with tier III troubleshooting for the networks to include the following: Cisco 3640VPN series routers, 2811 VPN series routers, 7200 series routers, Calalyst 2900 series switches, KG-175 (Taclane) encryption devices, Harris wireless encryption devices, AES software/hardware, KIV-7s, Mentat Skyx Satellite enhancement  devices,  Cisco PIX 525 and 515 series firewalls , NET  Promina 800, NET  Shout 900 VoIP, Cisco VoIP,  Expand Accelerators, DS-3 , T-1, ISDN BRI/PRI circuits and all related hardware/software for the network voice/LAN/WAN infrastructure.

·               Manage contract of six and military teams to integrate network management systems for several military NOC sites which serve as the ground entry point support for the aircraft. Conduct fault isolation on network related problems and assure quality of service for wide-area communication links

·               Provided  senior level project support to the 789^th comm squadron and multiple AF sites to include working with the Boeing aircraft Internet service provider, McChord Air Force Base NOC, Executive Office of the President and WHCA.

·               Perform complete installations and configuration of HP Openview NNM, CiscoWorks RWAN and DNS services on Win2k servers and Sun Solaris servers for all infrastructure network management

·               Provide Tier III support and assistance to the 789^th Com Squadron for the Mystic Star Network and the  Executive Office of the president for WAN, Secure Video Teleconferencing installations and secure router configurations.

 

 

 

U.S. Department of State, Washington DC

Network Engineer  (Global Ops Center NOC)

June 1998 - June 2002 (40-50hrs per week)

 

·               Primary duties included integrations, installations, configuration and troubleshooting for Cisco 2500, 2600, 7200 series Cisco routers, Catalyst 1900, 2900 and 5000 series switches and related software for deployment of the new State Department’s Global WAN/LAN infrastructure.

·                     Provided team lead NOC/SOC operations support for all NOC/SOC and Embassy Cisco routers and Cisco switches to include, conducting fault isolation of network device faults and fault isolation on circuit related problems for WAN communication links

·                     Provide network installation and troubleshooting from the NOC/SOC working remotely withcustomers at overseas Embassies and various lSPs; replaced faulty network related equipment; configured and installed network devices for remote locations.

·               Served as systems security officer (ISSO) in performing the planning and implementation of the global security configuration of Cisco Catalyst switches for the Network Intrusion division utilizing Cisco SPAN and ACS/TACACS+. Also implemented additional security utilizing encryption on Cisco routers via classic DES and ACLs

·               Performed the complete installation and setup of  CiscoSecure (TACACS) on HP/NT platform for all Cisco routers and switches

·               Provided Cisco technical support and assistance to the State Department’s ISP Office (DTSPO) for WAN installations and Cisco router configurations. Cisco router WAN configuration support included: X.25 over Hughes Packet switched network, Frame Relay, DDR, PPP, ISDN/BRI and channelized T-1s. Enterprise Network Management System Tools utilized were HP Openview’s Network Node Manager 6 and Ciscoworks 2000 RWAN on an HP Unix platform

 

 

 

 

 

 

 

 

 

 

 

United States Senate, Washington DC

Secretary of the Senate

Sr Systems Administrator

Aug 1990 - June 1998 (40-50hrs per week)

 

·               Certified Novell Engineer (CNE) for eight years with five years of Microsoft Server/client systems providing design, configuration and troubleshooting for the Secretary of the Senate’s campus LAN/WAN.

·               Performed the team management migration of  a 500 node campus LAN from Netware (NDS)directory Services 4 to Windows NT along with the migration of a Cabletron switched infrastructure to a Cisco 5000 series switching infrastructure.

·               Responsibilities also included providing all network planning. installation, hardware configuration, and upgrades directly to the Assistant Secretary of the Senate.

·               Performed traffic monitoring, troubleshooting and assisted Cabletron on a FDDI (fiber backbone design) which spanned between Senate office buildings.

·                     Utilized Cabletron switches and MMAC hubs

·                     Held DoE TS/SCI while at the Senate

 

 

Communications Cabling and Technology

Network Cable Technician/Installer

July 1988 - Aug 1990 (40-50hrs per week)

 

·               Performed complete installations and maintenance of cabling infrastructure for the commercial sector, the Pentagon, CIA, and Bolling Air Force Base.

·               Provided installation support for Ethernet, Token-Ring and fiber optics.

·               Extremely involved with all data cabling installation standards for client/server data systems to include wiring hubs and patch-panel wiring standards.

·               Also performed several installations of ROLM phone systems.

 

 

 

Summary Statement

·   Principal Network Engineer, Sr. Technical Consultant , Solution Architect

·   Project Manager -Managed contract of six and military teams to integrate network management systems for several military NOC sites which serve as the ground entry point support for the aircraft voice/data systems.

·   Systems engineer providing technical troubleshooting support for global network management software applications under customer network management projects for multiple operating systems utilizing Linux Redhat, Vmware, Windows, HPUNIX and VMware in a LAN/WAN network infrastructure.

·   Provide data network infrastructure design, installation, configuration and tier 3 troubleshooting of Cisco router and switch infrastructure and other network equipment to include; Nexus 7000, 3850, 7206vxr, Catalyst switches, provided security implementations via ACS TACACS+ and Cisco PIX firewalls. Routing protocols utilized include EIGRP and BGP 

·   Additional network equipment integration experience includes: Cisco 3640VPN series routers, 2811 VPN series routers, 7200 series routers, Calalyst 2900 series switches, KG-175 (Taclane) encryption devices, Harris wireless encryption devices, AES software/hardware, KIV-7s, Mentat Skyx Satellite enhancement  devices,  Cisco PIX 525 and 515 series firewalls , NET  Promina 800, NET  Shout 900 VoIP, Cisco VoIP,  Expand Accelerators

·   Integrate and manage LAN/WAN Security implementations to include the following equipment:

-ACS TACACS+ software - Cisco PIX firewalls, *KG-175 (Taclane) military encryption devices, Harris wireless encryption devices, AES software/hardware, KIV-7s, Mentat Skyx Satellite enhancement devices,  Cisco PIX 525 and 515 series firewalls

·   ITIL Certified

·   TISA Certified Support Professional

·   WAN circuit experience includes Frame Relay, DDR, PPP, ISDN/PRI + BRI, channelized T-ls and DS-3s.

·   Perform complete installations and setup of network management systems into NOCs/datacenter

·   Data cabling - install, troubleshoot and maintain cabling infrastructure for the commercial sector, the Pentagon, the CIA and Bolling Air Force Base, including Ethernet, Token-Ring and fiber optics.

 

Education

oStrayer University Washington, DC - A.A.,  Computer Information Systems

Graduated - Magna Cum Laude.

oComputer Programming Certificate-  Strayer University

oBasic Electronics  - Fairfax County Adult Education 

o      ISSO Information Systems Security - Dept of State Training

 

Network, Software and Hardware Courses/Training Summary (Some as too many to list here)

-Implementing Ciso IOS Network Security (IINS2)

-Security+ SY0-401

-Cisco ICND1 and ICND2

-CompTIA Security + 401

-HP Network Automation

-HP Network Node Manager Advanced Business Services Modules Integration

-Intro Cisco Router Configuration -Global Knowledge

-Advanced Cisco Router Configuration -Global Knowledge

-Internetworking Frame Relay -Global Knowledge

-Building Cisco Scalable Networks -Liming Training Center

-Building Cisco Multi layer Switched Networks -Liming Training Center

-Building Cisco Remote Access Networks -Liming Training Center

-Cisco Internetwork Troubleshooting  -Liming Training Center

-HP Network Performance Metrics

-HP Network Traffic Performance

-HP Quality Assurance

-Cisco Internetwork Troubleshooting  -Liming Training Center

-Managing ECS and Events for HP Network Node Manager and HP Operations Manager

-HP Operations Manager for UNIX Software Engineer Internal Training

-Managing Application and network performance with Openview Products

-Oracle 10g Administration

-VMWare ESX Administrator Training from VMware

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